Legal & policies
Collectible currencies sit at the crossroads of consumer law, cultural-property law, and financial regulation. Here is everything that governs buying, bidding, selling, and participating at The Numis House — in plain language.
Terms of Service
The agreement that governs your use of The Numis House — accounts, purchases, content, and your responsibilities.
Read policyPrivacy Policy
What personal data we collect, why, who we share it with, how long we keep it, and your rights under GDPR, India's DPDP Act, and other laws.
Read policyCookie Policy
The cookies and local storage we use, what each one does, how long it lasts, and how to control them.
Read policyReturns & Refunds Policy
14-day returns on fixed-price purchases, how auction lots differ, the lifetime authenticity refund, and how refunds are paid.
Read policyShipping & Export Policy
Insured worldwide shipping, customs, and the cultural-property and antiquities rules that determine where an item can legally travel.
Read policyMarketplace Terms
The rules for buying fixed-price items — who you are buying from, order formation, payment, and buyer protection.
Read policyVendor Terms
The agreement for approved sellers — application and KYC, listing standards, commission, payouts, performance, and termination.
Read policyAuction & Bidding Terms
How TNH auctions work — binding bids, increments, reserves, the anti-sniping rule, payment deadlines, and default consequences.
Read policyProhibited & Restricted Items Policy
What may never be listed, what may be listed only with conditions, and how numismatic law shapes both.
Read policyAuthenticity Guarantee
Our lifetime promise: if any item bought on TNH is proven inauthentic, you get a full refund — no time limit.
Read policyCommunity Guidelines
The rules of the forum and community spaces — expertise generously shared, zero tolerance for scams and abuse.
Read policyAML & KYC Policy
How we verify identities and monitor transactions — high-value collectibles are a recognised money-laundering channel, and we treat that seriously.
Read policyThese policies form part of the Terms of Service. Where local law gives you rights that cannot be waived — consumer, privacy, or otherwise — those rights prevail. Questions about any policy: legal@thenumishouse.com.